How do you order shoes?

  1) Send a mail to us with the following information:
   * style + colour of the shoe
   * Quantity you want
   * your CONTACT details (Name,Address,zipcode,city,country,email +tel no)

  2) We will confirm your mail and we will request the total amount?to be transfered to us.
  (ALL prices are inclusive shipping fee)

  3) You can send us money via Bank(Wire Transfer) or via Western Union(is faster).

  4) After receiving the amount, we will ship the package to the shipping address(customer).
  All the shoes are shipped from China !

  5) We will send you the tracking number after we have shipped the shoes.(after 3days)

  6) The package will be delivered within 10days (sometimes it can be delivered faster):?
  it depends where you are located.

  7) We would appreciate if you give feedback after you have received the package.

  CUSTOM ISSUES

  - We are in no way responsible for any actions of the customs.
    If your package is held at customs we will attempt to have it released, if not then
    there is nothing we can do about it and you WILL NOT be offered a refund!

    if you charge extra $5/pair of insurance,i will bear your lose of custom

  - All packages must be signed for. If no one is home to receive your package,
    then it will be held until you are able to sign for the package.

  - In some instances, there will be a customs charge applied to your package
    Buyer is responsible for ALL customs charges (duty and tax) applied to your package.

  - WE DON'T OFFER CASH ON DELIVERY.

  PAYMENT

  For all the orders, FULL prepayment is required.
  We accept and maintain the following payment channels:

  - T/T (Wire Transfer via Bank)

  Please contact us for banking details

  - Western Union

  We prefer Western Union transfer (very fast)
  Please check the website of Western Union to have more information about
  the money transfer? http://www.westernunion.com/

    we will send a confirmation email within 12 hours after we receive your payment, and then we will arrange to ship your order as soon as   possible. It usually takes 2-5 business days to transfer your payment to our Bank of China account, Western Union takes only a few   minutes.

  - We DO NOT accept payments via Credit Cards.

  Delivery
  • • Shipping time:
  We use the following carriers: EMS, TNT, UPS, DHL, FedEx. We do not accept COD. The shipping time is 3-7 days depending on   location.
  • Tracking Service
  We will provide you with a tracking number, which will be sent to your email.

  • • FAQ
  1. How can I get information after I have paid for the shoes ?

  We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.?

  2. When and how can I check on my order status?

 Usually, after 3 days you can trace your package(s).

  3. How do I contact you if I have a question?

     We prefer to be contacted by email(see contact us) or via MSN.

  4. How long will it take to receive my shoes?

     It usually, on average, takes 7 business days to receive your order.
     Sometimes the shoes are delivered faster.
     Please note that business days do not include holidays or weekends.

  5. Do you ship to International locations (any country other than USA and Europe)

     Yes. We currently ship to many international locations.

 6. Can you reserve a shoe for me until I can pay for it

     Yes of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for
     one week. However, after one week, if we haven't received your payment, we will sell it further to someone else.